Privacy Policy

Last Updated: June 2026

Introduction

Welcome to Sayang Holidays. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, request travel quotations, or book travel services with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Country, state, and city
• Travel preferences and requirements
• Departure dates and destinations
• Number of travelers
• Special requests and travel-related information

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Referral sources
• Cookies and usage data

How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Create customized travel itineraries
• Process bookings and reservations
• Communicate regarding your travel arrangements
• Send booking confirmations and travel updates
• Improve our website and customer experience
• Comply with legal and regulatory requirements
• Send promotional offers and newsletters (where permitted)

Sharing of Information

We do not sell your personal information.

We may share your information with:

• Airlines and transportation providers
• Hotels and accommodation partners
• Tour operators and local suppliers
• Travel insurance providers
• Payment processors
• Government authorities where required by law
• Professional advisors and service providers supporting our business operations

Information shared with travel suppliers is limited to what is necessary to provide the requested travel services.

International Data Transfers

Because we arrange travel services worldwide, your personal information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Support marketing and advertising efforts

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Meet legal and accounting obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Marketing Communications

If you subscribe to our newsletters or promotional communications, we may send travel offers, updates, and special promotions.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Sayang Holidays
3545 Jamison Way
Castro Valley, CA 94546, USA
Phone: +1 (888) 472-9264
Email: sales@sayangholidays.com